Terms & Conditions

Please read these before your appointment. If anything is unclear, call or text 07415 222398 and we will talk it through.

1. Appointment Timings

   Timings shown are approximate appointment durations and not necessarily the specific treatment timings.

2. Gift Vouchers

   Gift vouchers are valid for six months from the date of purchase. They cannot be exchanged for cash, and vouchers must be presented at the time of use.

3. Deposits

   A deposit of 50% may be required for any treatment over an hour in duration or over £30 in value. Clients that have previous no-shows may be asked to pay a deposit to secure their appointment.

   Cancellation of all appointments must be made 24 hours before the allotted time to avoid forfeiting the deposit.

4. Patch Testing

   A patch test is required at least 24 hours before your appointment for any tinting or lash treatment.

5. Medical Conditions

   Please inform your therapist of any allergies or medical conditions, including pregnancy, prior to your treatment, as some treatments may not be suitable.

6. Loyalty Scheme

   We operate a loyalty card, and points are awarded for transactions over £20. Loyalty points cannot be replaced if a card is lost or stolen, and cannot be used with any other discount.

7. Under 16s

   Under 16s must be accompanied by an adult.

8. Client Information

   Please be aware our treatments are for women only. We appreciate all feedback from our clients. Please let us know if there is anything we can do for you during your visit, or if you have any suggestions on how to improve our service.